Air Source Heat Pumps
What affects scope
- home heat-loss and suitability
- outdoor unit position
- hot-water setup
- grant eligibility route
What to send first
- 1
Radiator sizes, hot-water usage and any recent insulation upgrades
- 2
Preferred outdoor unit location and access around the property
Good fit when
- the home is replacing a fossil-fuel heating system
- the property can support a correctly sized outdoor unit
- the customer wants a planned low-carbon heating upgrade
If you are comparing a heat pump with a boiler replacement, ask Richard to check both routes before deciding which installation makes sense for the property.

Vaillant aroTHERM heat pump installation in Portishead
R M Burn & Son Plumbing & Heating Engineers can help homeowners around Portishead and North Somerset plan an air source heat pump installation using Vaillant aroTHERM units.
Boiler Upgrade Scheme support
The Boiler Upgrade Scheme currently provides £7,500 towards eligible air source heat pump installations in England and Wales. Eligibility depends on the property and scheme rules, so the grant route should be checked before installation is agreed.
MCS-accredited route and guarantee
Richard works through a Vaillant umbrella route for these installs, with full MCS accreditation and a 7-year guarantee on the Vaillant aroTHERM unit.
What to check before booking
A good heat pump quote starts with the current heating system, hot-water demand, radiator setup, outdoor unit position, insulation level and whether the home is suitable for the grant route.
What our customers say
“Richard and Reuben have just completed our heat pump installation and we can’t speak highly enough of the job they have done. From the scheme design to completing the job they’ve been reliable, professional, knowledgable and have been diligent in finding fixes for everything that’s cropped up during the complex installation. They take real pride in the work they do and have been an absolute pleasure to have doing the work.”
“I had a complete bathroom fitted by Rich and Reuben, with at one stage just a toilet and bucket to flush! They made the whole process so much easier, talking through each stage, giving me options that would work when quick decisions had to be made. They were very professional and great fun to have around. I now have a great bathroom and personally won’t use any other plumbers. 100% recommend Anne”
“We have no hesitation in recommending Rich and his team after having a recent bathroom redesign and fit. Having asked for some advice about our plan, Rich gave us some ideas and suggestions of where to look at sanitary ware etc. Having chosen our preferences and sent them to Rich, he was more than happy to check the suitability and this happened several times. From start to finish Rich and his entire team, which included an electrian, plasterer and tilers, were punctual, courteous and very tidy. Whenever an issue occurred Rich came up with a solution and ensured minimal stress to us. We are really delighted with the result and our only regret is not discovering this great company sooner. Rich and Reuben’s work ethic is second to none coupled with positivity and humour. We have already booked them in for the next job; good things are worth waiting for!”
Frequently Asked Questions
Contact
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